Should you monitor your employees online?

There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of arguments for and against this practice. And if you decide it is something you want to pursue, we’ve provided some tips for a smooth implementation process. The case for monitoring […]

Tips to optimize your VoIP call performance

You’ve likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn’t up to par? What if your staff is confused by the technology? What if you have to deal […]

Tips to monitor employee activities online

Whether or not to monitor your employees’ computers can be a tricky decision. While part of you may think it’s unethical, you also may question if your staff are spending too much time on non-work related activities, and taking advantage of you in the process. So, should you monitor? Here are some pros and cons […]

Storm warning: prepare staff and clients

As it is only a matter of time before the first winter storms hit in many places, you might want to consider taking a look at your company’s business continuity plan. Each year heavy snowfall and other weather-related incidents interrupt services and cost businesses money. One way to prevent this from happening is by communicating […]