
Top reasons to record your business calls
Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer
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Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its

Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When