As a business owner, you should be aware of the different cyberattacks that your company faces. One of these is voice over internet protocol (VoIP) eavesdropping. As cybercriminals constantly find new ways to infiltrate your business and steal critical data, now’s the time to implement the proper defenses for your VoIP phone systems.
SMBs are steadily transitioning from traditional phone services to VoIP solutions for team collaboration. Since VoIP threats don’t make headlines as often as cyberthreats like ransomware and phishing, not everyone knows how to combat them. Here are five tips to secure your company’s internet-based communication devices and services.
Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits.
Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global public relations industry.
Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy.
Doing business is a whole lot easier with VoIP than with a traditional phone, making it a popular communications solution. But did you know that your VoIP service offers a ton of useful features you may have overlooked? Take note of these to save yourself the trouble of doing things the old-fashioned way.
Businesses everywhere are embracing Voice over Internet Protocol (VoIP) technology to communicate more effectively with colleagues, clients, and suppliers. Transitioning from traditional phone lines to a VoIP solution smoothly requires preparation and forethought.
If you wish to bring down your wireless bill, download and use a VoIP app for making calls instead. Most apps are easy to use, and are low-cost or free depending on how you make your calls. Here are four of the best VoIP apps in the market today.
The increasingly popular WhatsApp provides more than just text chats between users.
More and more Americans are working out of the office than ever before. A Gallup poll revealed that since 1996, the number of remote workers increased fourfold, with 37 percent of Americans working from their homes, coffee shops, or coworking spaces.
The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech “VoIP” systems. Voice over IP solutions are a smart investment given their longevity and more.
VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data network through VoIP phones. Understanding how to combat theft of service in VoIP is critical, and if you want to learn how to do it, read on.