Maximize your VoIP with these features

Maximize your VoIP with these features

Doing business is a whole lot easier with VoIP than with a traditional phone, making it a popular communications solution. But did you know that your VoIP service offers a ton of useful features you may have overlooked? Take note of these to save yourself the trouble of doing things the old-fashioned way.

4 apps that offer the ideal VoIP experience

4 apps that offer the ideal VoIP experience

If you wish to bring down your wireless bill, download and use a VoIP app for making calls instead. Most apps are easy to use, and are low-cost or free depending on how you make your calls. Here are four of the best VoIP apps in the market today.

WhatsApp
The increasingly popular WhatsApp provides more than just text chats between users.

How much does a VoIP system cost?

How much does a VoIP system cost?

Choosing whether or not to deploy VoIP phone systems is an easy decision. But choosing a system that works for your business can be difficult, with all the products, vendors, features, and data plans available. Oftentimes, however, selecting a VoIP system comes down to calculating the total cost of ownership (TCO).

What is TCO?
The TCO is the overall sum of procuring, deploying, and operating a VoIP system has over its life cycle, which is typically five years.

Top 4 benefits of call recording

Top 4 benefits of call recording

Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation.

#1. Improve customer service

One of the most important reasons why businesses should always record their calls, no matter the significance of the call, is to ensure high-quality customer service.