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Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type. What’s a hardphone? A hardphone is a desk phone […]

It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that’s not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features. Office apps and the files you create with them are accessible wherever there’s an internet connection, but […]

There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of arguments for and against this practice. And if you decide it is something you want to pursue, we’ve provided some tips for a smooth implementation process. The case for monitoring […]

Small- and medium-sized businesses (SMBs) nowadays are more competitive than ever. As an SMB owner, you’re probably constantly looking for ways to boost your social media presence, outdo your competitors, and increase profits. Here are some ways to do that. Create buyer personas Social media data is a great tool to gather information about your […]

It is common knowledge that Windows computers tend to deal with an assortment of viruses and malware, but many people fail to realize that even Macs face similar threats. Virus creators have become adept at finding back doors and other vulnerabilities, that even Macs can be targeted. Viruses that affect Macs There are four general […]

Imagine going back to the office after a long vacation, only to be greeted by a messy workstation. Frustrating, isn’t it? If your enterprise wants to start a new year working with clean, organized technology, this IT hardware checklist is just what you need. ✓ Clean up your computer components Wipe your monitor with clean, […]

Google Chrome is fast, clean, and versatile. It delivers a great browsing experience to users, so it’s no surprise that it has the widest user base out of all web browsers. It’s also expandable and customizable, thanks to the thousands of extensions available at the Chrome Web Store. It can be quite taxing to sort […]

If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included […]

Virtualization’s benefits are numerous: centralized IT management, faster hardware resources, improved business continuity, and reduced overhead costs. It makes perfect sense for everyone to jump on board. But to maximize virtualization’s benefits, beginners should start doing the following best practices. Conduct an assessment Evaluating your IT environment is an important step in the implementation process. […]

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality with lower costs. And with the many options on digital communications, taking your pick could be overwhelming. This guide will help you decide which VoIP system suits you best. What are “proprietary” systems? When most companies release VoIP software, such as Microsoft’s […]